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Planning
Planning is critical to a successful deployment. Many deployment problems, growth problems, and capacity problems occur because not enough time is taken to carefully plan a deployment. Plan your IBM® Sametime® installation by determining features needed, reviewing system requirements, determining capacity requirements, and the servers and computers needed for your deployment.
Planning Sametime® features
This section describes best practices, requirements, tips, and things you should know when planning for instant messaging and presence services, meeting services, web client services, audio and video services, broadcast communities and persistent chat rooms, including IBM® Sametime® services in the extranet for remote users and customers. Included in this section are several sample topologies, everything from simple internal meetings to voice and video for intranet and extranet users.
Planning for Media Manager services
This topic provides an overview of peer-to-peer and n-way voice and video communication in IBM® Sametime®. It describes the Sametime servers and server components, and third party components, used in voice and video.
Recommended headsets from Jabra and Plantronics
If your users will use their computers for phone calls, it is possible to use the built-in microphone and speakers. However, the use of a headset is strongly recommended, as it will reduce echo and background noise and keep phone calls private. Jabra and Plantronics offer headsets that have been tested and work well with Sametime®.

Recommended headsets from Jabra and Plantronics

If your users will use their computers for phone calls, it is possible to use the built-in microphone and speakers. However, the use of a headset is strongly recommended, as it will reduce echo and background noise and keep phone calls private. Jabra and Plantronics offer headsets that have been tested and work well with Sametime®.

Recommended headsets from Jabra

For recommended headsets, visit the compatibility guide at the Jabra web site. Under "Quick Selector" select IBM as the Manufacturer and IBM Sametime Unified Telephony (any version shown) as the Model.

Recommended headsets from Plantronics

For recommended headsets, do one of the following:

Review the Symphony® spreadsheet listing recommended Plantronics headsets.
Watch a presentation in Symphony or Microsoft™ PowerPoint.

Note: You can download Symphony for free!