Use the IBM® Sametime® Connect
Client with the Sametime Connect integrator
for SharePoint to verify that the Microsoft™ Office
SharePoint integration feature is working correctly.
Before you begin
Set up the Office SharePoint Server by modifying template
files as described in "Setting up the Office SharePoint server." On
the client computer, install Sametime Connect with the
optional feature called "Sametime Connect
Client integrator
for SharePoint."
About this task
When a web page like the My Site page is loaded, the Sametime SharePoint control
will display a presence icon for names that represents online Sametime users. For example,
a green square indicates an online user whose status is Available.
No icon appears when a name is unresolved. Log in to the Sametime Connect
Client and navigate
to a SharePoint site to ensure that the presence icons are displaying
correctly.
Procedure
- If online users are displaying appropriate Sametime presence icons,
integration is correctly configured and you have finished. Skip the
remainder of this topic.
- If icons are missing, check for the following situations:
- Names on this page are missing icons entirely. You know that a
particular name should have a presence icon but only displays it when
you mouse-over the name.
In this case, the client control is loading
and resolving the name, but the icon update within the page is not
complete. The most likely cause is incorrect editing of the template
files on the server; return to the previous topic and verify that
you made the changes properly.
- Names are missing icons and a mouse-over shows the control as
a gray "X".
In this case, the client control is loading but is
not receiving positive resolutions for the person data being set by
the page. Verify that the Sametime Connect
Client is running
and logged into the Sametime server.
If the problem persists, check the following topic, "Troubleshooting
Office SharePoint integration".
- A mouse-over does not show any change in the presence icon and
does not have a gray "X".
In this case, either:
- The optional Sametime Connect
integrator for SharePoint feature was not installed on the client.
Install it now and repeat this procedure to verify that integration
is working correctly.
- The JavaScript™ library
edits have not been applied on the server hosting this web page. Return
to the previous topic and apply the template changes directly on the
Office SharePoint Server where the page being tested is hosted.