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SafeLinx Administrator
The SafeLinx Administrator is a Java application that lets administrators configure, monitor, and maintain the resources of one or more SafeLinx Servers.
Managing users
SafeLinx provides the tools to manage users.
Starting user tracing
User tracing allows you to debug a problem with a user account.

SafeLinx Administrator
The SafeLinx Administrator is a Java application that lets administrators configure, monitor, and maintain the resources of one or more SafeLinx Servers.
- Controlling resources and organizational units
  SafeLinx gives you control over all resources and organizational units.
- Customizing network configuration
  SafeLinx lets you customize your network configuration.
- Configuring for security
  SafeLinx includes options for configuring security.
- Managing administrators
  SafeLinx provides the tools to manage administrators.
- Managing users
  SafeLinx provides the tools to manage users.
  - Unlocking or locking a user ID
    An admin can lock and unlock a user ID to control the user's access to the SafeLinx Server.
  - Resetting the failed login count
    SafeLinx Administrator locks a user account after the user reaches a failed login count. An admin must then reset the number of failed login counts for the user before the user account can be activated again.
  - Viewing users
    An admin can view a list of all of users, or view a list of the users who are currently connected only.
  - Forcing the logoff of a connected user
    SafeLinx Administrator gives an admin the ability to force a connected user to log off.
  - Defining a password policy
    Admin can add a password policy to control a user's password.
  - Removing the password
    An admin can remove the password requirement for a user's account.
  - Resetting a user password
    SafeLinx Administrator allows admin to reset a user's password.
  - Starting user tracing
    User tracing allows you to debug a problem with a user account.
- Troubleshooting problems
  SafeLinx helps you troubleshoot problems.
- What is...
  SafeLinx Administrator Help identifies and clarifies necessary topics.

Starting user tracing

User tracing allows you to debug a problem with a user account.

To start tracing to debug a problem with a particular user ID, open the user's properties and then select the Start trace check box on the Account tab.

You can locate a user in SafeLinx Administrator, from the Tasks pane or from the Resources pane. From the Tasks pane, double-click Find a Resource and then specify the user to find. If you start from the Resources pane, right-click the Users icon in the OU in which you want to search, and then click Open.

To display a user's properties, either use the Find a Resource dialog box on the Tasks tab, or right-click the appropriate Users icon on the Resources tab, and select Open.

Now, right-click the user's name in the table, and click Properties.

Trace data for each user account that is enabled for tracing is sent to the trace file named in the SafeLinx Server Logging tab. The default file name is wg.trace

On Linux, this file is in /var/adm/

On Windows, this file is in the installation directory under logs\

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