Lotus Notes®

This section presents troubleshooting information for the email adapter protocol options that support the Lotus Notes® (LNOTES) email transport protocols.)

  • The specific version of the Lotus Notes® transfer protocol APIs must be installed on the same computer where the adapters are to be installed.
    • For LNOTES protocol command option, it is the 32-bit version of the Notes® API, which is nnotes.dll and its associated software.
    • Notes installation directory must be included in the system PATH environment variable.
    Note: If there is an active Notes® session running on the same computer, errors can occur in the adapter and display the message: Could not open ID file. Close the Notes® session to resolve this issue.