Configuring the Connections file content directory for File Viewer using CIFS

If File Viewer is not running on HCL Connections nodes, the directory where HCL Connections stores its files must be accessible to File Viewer.

About this task

The HCL Connections directory is provided as a WebSphere® Application Server variable: FILES_CONTENT_DIR. To configure this directory for File Viewer, do the following steps:

Procedure

  1. Obtain the value of FILES_CONTENT_DIR:
    1. Log in to the Deployment Manager Integration Solutions Console.
    2. Click Environment > WebSphere variables.
    3. Locate the FILES_CONTENT_DIR variable either by scrolling through the list or using the search filter.
  2. Mount the FILES_CONTENT_DIR CIFS share:
    1. If File Viewer is deployed on Linux, use the command:
      mount -t cifs //[host_name]/[FILES_CONTENT_DIR] -o username=[username],password=[password] /[local_path]
      This will mount the directory to the File Viewer nodes. This command must be added to the fstab or equivalent to persistently mount the FILES_CONTENT_DIR.
    2. If File Viewer is deployed on Windows, use the following procedure to persistently mount the FILES_CONTENT_DIR.
      • Start the command console as the administrator (Click Start > All Programs > Accessories. Right-click the command prompt and select Run as administrator).
      • Run the following command to map the shared folder:
        net use [LocalFolder] \\[CIFSServer]\[ShareFolder] [{Password | *}] /user:[DomainName\][UserName] /persistent:yes
        Note: This command must be included in the batch script with the VIEWER_DATA and DOCS_DATA drive map. And it must be added to the fstab or equivalent to persistently mount the FILES_CONTENT_DIR.
        • LocalFolder is the device name that is used to connect to the remote shared folder.
        • CIFSServer and ShareFolder are the names of the CIFS server and the shared folder. If the CIFSServer value contains spaces, use quotation marks around the value, from the \\ to the end of the value (for example, "\\CIFSServer \ShareFolder"). The value can be 1 to15 characters long. You can also use the IP address as the value.
        • Password is the password that is needed to access the shared folder. Type an asterisk (*) to produce a prompt for the password. The password is not displayed when you type it at the password prompt.
        • /user specifies a different user name with which the connection is made. DomainName is used to specify another domain. If you omit DomainName, net use uses the domain on which you are logged in. UserName specifies the user name with which to log in.
      For example, run
      net use h: \\192.168.0.100\cifs-test "password1" /user:"test" /persistent:yes 
      • This assigns the disk-drive device name h: to the cifs-test shared directory on the \\192.168.0.100 server. The user name is test and the password is password1.
  3. If you must disconnect from the shared folder on Windows, run the following commands:
    net use [LocalFolder]/delete