Seeing who's in a community and communicating with them

Find out who's in a community, follow that community, and email its members.

Before you begin

Restricted communities can include users that are external to your organization. External users' picture have an icon superimposed on them external user.


Viewing a community's members
  1. To view the members of a community, perform one of the following steps:
    • Use the Members area on the community Overview page to view members.
    • Hover over a member’s name to access their business card.
    • Use the Filter by menu to sort the membership list according to role.
    • Use the Sort by options to sort the display order.
    • To find someone, click Find a Member and enter a name.
Following a community
Follow a community when you want to be notified about the latest updates to, for example, activities or blogs.
Tip: If you don't want to follow an entire community, you can follow specific content. For example, you can follow the entire wiki or a specific wiki page.
  1. To follow community content, open that content and click Follow.
  2. To follow an entire community:
    1. From the menu bar, click Communities > My Communities and use the filters to find the community that you want to follow.
    2. Click Follow this Community.
Emailing a community

Email fellow members to give them the news.

  1. From the community's Overview page, select Community Actions > Mail Community.
  2. Choose one of the following options:
    1. To send the notification by using your default email client, click Click to compose using your default email client.
    2. Use the email form provided to send the email.