HCL Compass ALM record types

The set of records in the ALMProject package can provide the project context and work process in which work occurs.

The ALMWork package provides Request, Task and Activity record type sets that you can use and configure to help govern work processes. You can use these record types as is, or use them to create your own set, or types, of Request, Task, and Activity records based on the sample data.

While the Request describes the request, or issue, and is owned by a submitter, Tasks and Activities are the records that track the work that is assigned and must be completed in order to resolve the Request.
  • Request: A record that reports a request. All work on requests for change begins with a Request. A Request can have one or more Tasks associated with it.
  • Task: A record that associates a Request with a target release. Multiple Tasks can be associated to a Request. Each Task can have one or more Activities associated with it.
  • Activity: A record that captures activities performed in support of a Task. Multiple Activities can be associated to a Task. Each Activity is assigned based on a Role.
  • Comment: A device for communicating with the record owner. Comments can be associated with Requests, Tasks, and Activities, and are used for Questions, Comments, and Responses.