HCL Commerce Enterprise

Changing shipping charges for business accounts

Use the HCL Commerce Accelerator to change the shipping charges for a business account.


  1. Open HCL Commerce Accelerator
  2. Click Sales > Accounts. The Account List page displays, containing business accounts currently defined for the selected store.
  3. Select the check box to the left of the business account with which you want to work and click Change. The Account notebook opens.
  4. Expand Shipping > Adjustments.
  5. Right-click the catalog tree entry (that is, catalog, category, or product) for which you want to set the shipping charge adjustment and select Set Adjustment.
    The Set Adjustment menu displays.
  6. Specify the shipping mode:
    • Select All shipping modes to apply this shipping charge adjustment to all shipping modes for this account or contract. A shipping mode is the combination of the shipping carrier (the company) and the shipping service that is offered by that carrier. For example, XYZ Courier, Overnight service is a shipping mode.
    • Select Shipping policy for account_or_contract_name to apply this shipping charge adjustment to a specific shipping policy specified for the account or contract.
  7. In the Amount field, type the amount of the shipping charge adjustment. For example, for a 10 percent discount type 10.
  8. In the Type field, select the type of adjustment. Such as a fixed price (such as a 10 USD discount), percentage markdown (such as a 10% discount), and percentage markup (such as a 10% increase).
  9. Click OK to save the updated contract and close the notebook.