Opening HCL Commerce Accelerator
Use HCL Commerce Accelerator to maintain online stores by completing various store operations such as creating and maintaining orders and tracking store activities.
Restriction: Many administrative
functions in HCL Commerce Version 9.0 are impacted by browser limitations imposed
by legacy WebSphere Commerce administration tools.
If you are using Internet Explorer, HCL Commerce Accelerator, Administration Console and Organization Administration Console are compatible with Internet Explorer 10 and 11, only when Internet Explorer is run in Compatibility Mode.
Note: You cannot access Commerce Accelerator, Organization Administration Console, and Administration Console tools on Apple
macOS.
The affected tools include:
- HCL Commerce Organization Administration Console
- HCL Commerce Administration Console
- HCL Commerce Accelerator
These legacy tools incur restrictive end-user browser limitations,
requiring one of the following:
- A Microsoft Windows operating system and the Microsoft Internet Explorer web browser configured for compatibility mode;
- Google Chrome with a third-party extension, IE Tab, designed to emulate legacy Microsoft Internet Explorer behavior;
- Microsoft Edge with a third-party extension, IE Tab, designed to emulate legacy Microsoft Internet Explorer behavior.
Before you begin
On the workstation where you are using HCL Commerce Accelerator, set up the display:
- Set the screen area to a minimum of 1024 x 768 pixels.
- Set the color depth to a minimum of 256 colors.
Also, disable or remove any pop-up blocking software. Pop-up blocking software prevents the display of HCL Commerce Accelerator.
To open HCL Commerce Accelerator:
About this task
Note:
- Do not reload a page or return back to a previous page when you are using HCL Commerce Accelerator. That is, do not use the refresh shortcut (F5) or right-click and select the Refresh or Back options for the browser while you are using HCL Commerce Accelerator. If you reload a window after you enter some data, the data will be lost.
- Once you complete your HCL Commerce Accelerator tasks, log out of HCL Commerce Accelerator so that the session expires, rather than simply closing the browser. To log out, click Logout from the history (upper left corner of HCL Commerce Accelerator). When you log out, your SSL cookie is dropped and you no longer have secure access to HCL Commerce Accelerator. This step is important if HCL Commerce Accelerator is used by multiple users on a single workstation with different authorities since logging out prevents unauthorized access.