Changing a customer's demographic information

Use HCL Commerce Accelerator to change a customer's demographic information, which was provided during registration, for a B2B store or a B2C store.

About this task

B2B directFor information about managing user information for all other stores, see Creating a user and Changing a user.

Procedure

  1. Open HCL Commerce Accelerator
  2. Find the customer you want to work with.
  3. Open the Customer Information notebook by doing as follows:
    • Select the check box next to the customer that you want to work with, and click Change.
    • From the Customer Logon ID column, click the customer logon ID.
  4. When you open the notebook, the General page is displayed. From the left navigation frame, click Demographics. The Demographics page is displayed.
  5. Update each field on the page as required.
  6. To make other changes to this customer's registration information, use the links on the left side to switch between each customer information page. To save the changed demographic information and close the notebook, click OK.