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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Operating
Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
Management Center for HCL Commerce
The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, and others).
Marketing tool
Use the Marketing tool in Management Center to create and manage marketing campaigns and other store content, excluding catalog content. You can use the extensive precision marketing features in the tool to deliver targeted marketing messages to customers.
Managing web and dialog activities
Web and dialog activities are used to deliver brand or promotional messages to customers through a variety of methods.
Changing a dialog activity
Change your dialog activities to correct errors, change the priority relative to other activities, or to realign dates.

Changing a dialog activity

Change your dialog activities to correct errors, change the priority relative to other activities, or to realign dates.

Before you begin

You can edit a dialog activity only if it is in the inactive state. If you want to edit an active activity, you must deactivate it first.

About this task

Statistical counters for unchanged elements will continue to accumulate when the activity is activated again.

Procedure

Open the Marketing tool.
Click the Activities folder in the explorer view.
Right-click the activity that you want to change; then click Open.
The Activity Builder opens showing the selected activity.
To change one or more elements in the activity:
1. Click any element to open the properties view for that element.
2. Change the properties associated with that element.
To add another element to the activity:
1. Drag a new element from the palette onto the flow connector in the work area.
2. Click the element to open the properties view for that element.
3. Define any properties appropriate for the new element.
To remove an element from the activity, right-click the element; then click Delete.
Update, add, or delete additional elements to complete your activity.
Click Save to save the activity, or click Close to close the Activity Builder and return to the previous page.