Getting started for business users

HCL Commerce provides a fully integrated set of business user tools for store management, merchandising, and marketing tasks including management of catalogs, promotions, campaigns, prices, page layouts, and stores. Sales personnel can dynamically manage search term associations and merchandising rules from the Management Center. HCL Commerce provides tools to help you promote items, categories, or manufacturers that are relevant to particular customers.

  • Read topics specific to your tasks.
  • Assist customers on the store

    HCL Customer Service for HCL Commerce JSP stores

    HCL Customer Service for Digital Commerce provides customer service enhancements that enable a customer service representative (CSR) to resolve common issues and capture orders. These capabilities are built into the storefront and enable a CSR to complete key tasks on behalf of a guest and registered customers.