HCL Commerce Version 9.0.0.2

Enabling privacy policy acceptance

When the store function is enabled for requesting shoppers to accept the privacy policy of a store, the Just-in-Time Privacy Notice page is added as a pop-up window to your store. The page can be displayed as a pop-up window on any store page. Each shopper that visits your store must select the check box to accept the privacy policy before the pop-up window closes and the shopper can continue to use your site.If your site and organization need to meet the European Union (EU) General Data Protection Regulation (GDPR), enable the privacy policy acceptance functionality for your custom store. Enabling this store function and updating the store to provide just-in-time privacy notice capabilities can help your organization on its journey to GDPR readiness.

Procedure

  1. Open Management Center.
  2. From the Management Center Tools menu, select Store Management.
  3. Click Stores.
  4. Double-click the store where you want to enable the privacy policy acceptance function.
  5. Click the Configurations tab.
  6. Select the check box for the Enables store's privacy policy acceptance function.

    Image that shows the store function for enabling privacy policy acceptance.

  7. Select one of the following options to configure how the privacy policy acceptance by a shopper is to be remembered.
    Temporarily remember the customer's decision for the browser session
    The acceptance of the privacy policy is remembered for only the shopper's current browsing session. The shopper must accept the privacy policy again whenever they revisit the store after they close and reopen the browser.
    Permanently remember the customer's decision using the browser cache
    The acceptance of the privacy policy is remembered until the shopper removes the store cookie from the browser or 30 days elapse from the date that the cookie is created. After the cookie is removed, the shopper must accept the privacy policy again when they next visit the store.

    If the version of the privacy policy content is changed, all shoppers must accept the updated policy when they next visit the store.

  8. Save your changes.

Results

The store function is enabled. When a shopper visits your store after your configuration changes take effect, a pop-up window is displayed that includes the privacy policy. The shopper must accept the store's privacy policy before they can continue to browse the store. The acceptance of the policy is remembered according to the setting that is configured in the Store Management tool.