WebSphere Commerce EnterpriseWebSphere Commerce Professional

Uninstalling the Sales Center client using Tivoli Configuration Manager

You can uninstall the Sales Center client from many remote client machines by using Tivoli Configuration Manager. You provide the path and arguments to the uninstallation program, and the installation will run silently, without you having to log into the client machines at all.

Before you begin

  • Tivoli Management Framework and Configuration Manager are installed. Refer to your Tivoli documentation for details.
  • A Tivoli Endpoint agent is running on the client machine(s) and is successfully connecting with the Tivoli Configuration Manager.

About this task

If you have already created a Profile Manager, a Profile, and a Software Package for Sales Center installation, you can skip the steps to create them and use the objects you have already created.


  1. Open Tivoli Desktop and log in.
  2. Open the appropriate Tivoli region.
  3. Optional: Click Create > ProfileManager. Give the Profile Manager a meaningful name, such as SalesCenterInstall.
  4. Optional: Click Create > Profile. Give the profile a meaningful name.
  5. Optional: Set the subscriptions for the profile. Refer to your Tivoli documentation for more details on subscriptions.
  6. Click Launch Software Package Editor.
  7. In the Software Package Editor Selector panel, select Generic Software Package.
  8. Right-click the package icon and select Insert > Program > Execute program.
  9. On the Execute Program Properties panel, on the Remove tab, provide the path to SC_installDir\_tsuninstall\uninstaller.exe on the client machine.
  10. Click Advanced.
  11. On the Execute Program Properties - Advanced panel, enter -silent in the Arguments field. In the Working Directory field, enter SC_installDir, the full path to the Sales Center client installation on the client machine. Click OK.
  12. Click OK again on the Execute Program Properties panel.
  13. Click File > Save to save the software package edition.
  14. Click File > Return.
  15. In the Profile Manager, right-click your profile and select Convert.
  16. On the Convert Software Package panel, confirm the name of the software package and click Convert and Close.
  17. In the Profile Manager, right-click your profile and select Remove.