Relay Health Dashboard

Use the Relay Health dashboard to monitor the status of your relays across the entire network.

From the BigFix console, click Dashboards > BES Support > Relay Health Dashboard.

The Relay Health Dashboard shows you specific details about the relays of your BigFix environment.

When you access the Relay Health Dashboard, you are in the Overview tab.

Click the Settings icon of the Overview tab to:
  • Specify which tables should be displayed by the Overview tab.
  • Modify the order in which the tables should be shown.

The Overview tab displays specific information in different tables.

Click the Settings icon of each single table to:
  • Specify the number of lines displayed by the table.
  • Specify the number of tables displayed in a row.
  • Set the value which should be considered as a Critical Threshold or a Warning Threshold for the table data. According to these thresholds, the item name in the table is highlighted in yellow if the item is approaching the maximum limit configured, and it is highlighted in red if the item is above the maximum limit configured.
There might also be specific table-related settings which vary from table to table.
Endpoints per Relay
Displays the number of client computers for each relay. The "average value" row shows you how imbalanced the deployment is.
Hierarchy
Displays the relay hierarchy in an histogram. Where 1 means the top-level relay, 2 means the secondary relay, and so on.
Note: This table helps you also identifying any relay loops, if present.
Inactive
Displays the relay inactivity period, which means the period since the last report sent by the relay was received. It also displays the Service Status. If the service status is stopped, the relay name is highlighted in red.
Relay Cache
Alerts you when the relay cache of a specific endpoint is above a preset threshold, which can be defined in the settings. When clicking the relay name, you open the computer properties. In this panel, you can check the download cache limit configured for that relay to understand why the relay is currently deleting cache files.
Relay Sites Version
Displays which relay might need attention because the sites it is gathering are not up-to-date. In the column Version difference, it is displayed how many versions behind the root server a specific site version, gathered by the relay, is.

Click the Relay tab.

The Relay tab displays:
  • The relay name.
  • The number of client computers attached to the specific relay.
  • The maximum distance between the relay and its client computers. The table column Max Hops displays 0 when the relay and its client computers are within the same subnet. While it displays not applicable when no client computer is attached to that relay. It displays not applicable even if not all distances are known.
  • The relay hierarchy (top-level).
Note: Enter the relay name in the search bar, at the top right of the tab, to easily locate a relay.