Recovering when the program is not running
About this task
If, after typing the BigFix® Remote Control URL in your browser, the logon page does not display, you can check to see if the BigFix® Remote Control-server service is running on the BigFix® Remote Control Server by doing the following :
- Within Control Panel, select Administrative Tools then Services
- Scroll down to the entry for BigFix® Remote Control- server and check if its status is Started
- If not, right-click this entry and select Start
- If the status is Started, right-click, select Stop then restart it again as above
- Type the BigFix® Remote Control URL in your browser. The logon page should be displayed.