Step 2: Transferring Fixlet content

To make Fixlet content and product license updates available in the isolated network, the utility must be transferred from a computer with internet connectivity using the following steps:

  1. From the BigFix server installation directory , run the BESAirgapTool.exe on the BigFix server computer to create a Fixlet update request file. Save this request to a portable drive together with the BESAirgapTool.exe, and the following dlls: libBEScrypto.dll, and libBEScryptoFIPS.dll. In addition, Microsoft C/C++ Runtime Libraries are added to the portable drive.

    The BesAirgapTool.exe does not run successfully without the dll files included in the same directory as the BESAirgapTool.exe tool.

  2. Bring the portable drive to a computer with Internet connectivity and run the BESAirgapTool.exe. This exchanges the request file for a response file.
  3. Take the portable drive back to the BigFix server computer and run the BESAirgapTool.exe again. This imports the response file with Fixlet content and license updates into your deployment.

To update the Fixlet content on the main BigFix server, repeat these steps periodically. You can join the new Fixlet mailing list to receive notifications when Fixlets are updated.

Note: If the computer where the airgap tool gathers BigFix data needs to access internet through a proxy, ensure you set the following configurations:
  • Non-authenticating proxy: The airgap tool can access internet if the proxy settings are configured on Internet Explorer.
  • Authenticating proxy: The airgap tool can access internet if the following Windows registries for the proxy server, port, user name, and password are set:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\EnterpriseClient\Settings\Client
\_Enterprise Server_ClientRegister_ProxyServer
value <proxy_hostname>

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\EnterpriseClient\Settings\Client
\_Enterprise Server_ClientRegister_ProxyPort
value <proxy_port>

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\EnterpriseClient\Settings\Client
\_Enterprise Server_ClientRegister_ProxyUser
value <username>

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\EnterpriseClient\Settings\Client
\_Enterprise Server_ClientRegister_ProxyPass
value <password>ClientRegister_ProxyPass
value <password>
If the BigFix server or client are installed on the same machine where the airgap tool runs, you can set the user name and the password from the BigFix console. For additional information see Setting up a proxy connection. Ensure that the airgap tool version is compatible with the version of BigFix installed.