Proxy Servers

About this task

If there is a proxy server between the BigFix Server and Internet, two separate configurations are necessary:

  • The server proxy authentication settings, which is used by BESGather service and typically set during the server installation. For more information, see Setting a proxy connection on the server.

  • CPM server component proxy authentication settings, which is used by the update program, TMCPMAuHelper.exe. Set or check this from Endpoint Protection > Core Protection Module > Configuration > ActiveUpdate Server Settings > ActiveUpdate Server Settings Wizard.

Additional Information: Continue Testing

About this task

If the latest pattern file already exists on the CPM server, you will need to perform the following manual steps to continue testing.

Procedure

  1. Locate and delete the following folder:
    %CPM_SERVER_INSTALL_FOLDER%\bin\AU_Data
  2. Delete all files and any subfolders from this directory (but not the folder itself): 
    %CPM_SERVER_INSTALL_FOLDER%\download
  3. From Endpoint Protection > Core Protection Module > Updates > Automatic Update Tasks, run the Core Protection Module - Set ActiveUpdate Server Pattern Update Interval Task.