Debug Logs
IBM BigFix Client Logs:
%ProgramFiles%\ BigFix Enterprise\BESClient\__BESData\__Global\Logs
TrendMirrorScript logs:
%ProgramFiles%\BigFix Enterprise\TrendMirrorScript\logs
CPM Agent Logs:
%ProgramFiles%\Trend Micro\Core Protection Module\Bin\AU_Data\AU_Log\TmuDump.txt
CPM AU Server Logs:
%ProgramFiles%\Trend Micro\Core Protection Module Server\bin\AU_Data\AU_Log\TmuDump.txt
BigFix Agent on SPS Logs:
var/opt/BESClient/__BESData/__Global/Logs
Smart Protection Relay Logs:
%ProgramFiles%\Trend Micro\Smart Protection Relay\apricot.log
%ProgramFiles%\Trend Micro\Smart Protection Relay\access.log
Components Installation Debug Logs (CPM Server)
Get and use the following logs to help understand CPM server installation issues.
Directory = %WINDOWS%
CPMInstallResult.log
CPMsrvInstall.log
ClnExtor.log
CPMsrvISSetup.log
Components Installation Debug Logs (CPM Client)
Get and use the following logs to help understand CPM client installation issues.
Directory = %WINDOWS%
ClnExtor.log*
CPMInstall.log*
CPMInstallResult.log*
CPMISSetup.log*
ofcdebug.log
OFCNT.log
setupapi.log
OFCISSetup.log
Log file names followed by an asterisk ( * ) also serve as CPM Client upgrade debug logs. All logs files can be collected by CDT.