Installation
The CPM installer writes install logs to the following file:
%WINDOWS%\CPMInstallResult.log
The log typically includes the install start and finish time, current status, and any error codes encountered. If the status upon completion is not 5 or 6, an error occurred.
Install Status
Number Code |
Definition |
|---|---|
0 |
Preparing Installation |
1 |
Installing CPM Component |
2 |
Upgrading CPM Component |
3 |
Installing OSCE Component |
4 |
Upgrading OSCE Component |
5 |
Done |
6 |
Done But Need Reboot |
7 |
Installing BF-AU-Server Component |
8 |
Upgrading BF-AU-Server Component |
Error Codes
Number Code |
Definition |
|---|---|
0 |
Installation was successful |
1 |
Incorrect platform detected |
2 |
Package extraction was unsuccessful |
3 |
Insufficient disk space |
4 |
Administrator privilege required |
5 |
A newer version of Core Protection Module exists |
6 |
Computer restart required before installation/migration |
7 |
Unable to start Core Protection Module service(s) |
8 |
Unable to stop Core Protection Module service(s) |
9 |
Installation time out occurred |
10 |
Another installer package is running |
11 |
Command line time out argument is invalid |
12 |
File copy process was unsuccessful |
13 |
Unknown error |
14 |
Missing configuration file |
15 |
Invalid command line argument |
16 |
OfficeScan detected on the target server |
17 |
Unable to proceed with the migration due to a CPM corruption error |
18 |
Unable to uninstall the conflicting product |