Removing Conflicting Firewalls

About this task

You should only deploy the CPM firewall on endpoints that do not have another firewall installed, regardless of whether that firewall is active. For example, the driver and services may continue to load, although no firewall policies are in place).

If the endpoints to be protected already have a firewall such as Windows™ Firewall installed, you need to open port 52311 to allow the server to communicate with the endpoint.

CPM provides a Fixlet® for disabling the Windows Firewall. For other firewalls, you can use the same program that was used to install it to uninstall it, or create a custom Fixlet.

Procedure

  1. From the console menu, click Endpoint Protection on the bottom left pane.
  2. From the upper left navigation pane, go to Core Protection Module > Troubleshooting.
  3. From the task list in the right pain, select Common Firewall - Disable Windows Firewall. The Task Description opens.
  4. Below Actions, click the hyperlink to open the Take Action window. A list of the endpoints that are running the Windows Firewall appears under the Target tab.
  5. Select all Applicable Computers and click OK. When prompted, type your private key password and click OK.
  6. In the Action | Summary window that opens, monitor the "Status" and "Count" of the Action to confirm that it is "Running" and then "Completed."