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Web Reports Guide
Learn how the Web Reports feature extends the power of BigFix.
Tasks for advanced users
This section presents tasks unlikely to be needed by the typical user, but which can be of use to advanced users with specific customization needs.
Exporting activity reports to PDF documents
Web Reports can generate PDF documents for printing or mailing.
On Windows Systems
Troubleshooting PDF generation on Windows systems
If charts are not displayed in the generated PDF, ensure that Internet Explorer, running under the SYSTEM account on the Web Reports server box, has the correct security settings to render Web Reports pages.

Web Reports Guide
Learn how the Web Reports feature extends the power of BigFix.
- Configuring Web Reports
  Web Reports is used whenever you want to view BigFix data that is spread over multiple databases in your deployment.
- Using the Program
  The Web Reports interface is simple and straightforward.
- Exploring
  The Explore Data section of the program allows you to look at data collected from your entire BigFix network to filter it, and to create reports.
- Reporting
  The Report List section of the program is accessed by clicking the appropriate tab from the top tab bar.
- Administering the Program
  The Administration section of the program lets you manage activities, filters, addresses, users, and databases.
- Tasks for advanced users
  This section presents tasks unlikely to be needed by the typical user, but which can be of use to advanced users with specific customization needs.
  - Understanding the Web Report File
    Web Reports has a general report format using an XML wrapper. It can show reports from content sites and new reports can be added, edited, or removed.
  - Creating a Custom Report
    This page lets you create a custom report. A report like this is actually code that generates a printable report.
  - Web Reports XML
    A custom report is made of HTML, Relevance, and JavaScript, embedded in an XML file.
  - Creating a Portable Report for Propagation
    As you explore data, you can save a report at any time. In general, if you want to share the report with other users, you can set its visibility to Public in the Report List.
  - Exporting activity reports to CSV files
    To create a hardcopy of a report generated by BigFix, export the report to a CSV file and print it.
  - Exporting activity reports to PDF documents
    Web Reports can generate PDF documents for printing or mailing.
    - On Windows Systems
      - Registry Settings
        All the following settings are under the key registry HKLM\Software\WOW6432Node\BigFix\Enterprise Server\BESReports.
      - Logging PDF generation on Windows systems
        The keys to enable logging are stored in the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node section under HKLM\Software\WOW6432Node\BigFix\Enterprise Server\BESReports.
      - Troubleshooting PDF generation on Windows systems
        If charts are not displayed in the generated PDF, ensure that Internet Explorer, running under the SYSTEM account on the Web Reports server box, has the correct security settings to render Web Reports pages.
    - On Linux Systems
      If you installed Web Reports on a Linux system, to export reports as PDF documents via Google Chrome, run the following steps:
    - Exporting the report output to a PDF file
      If you configured Web Reports to export reports as PDF, when you run a report from the Reports List panel, the entry Export to PDF is displayed in the top right corner of the report output window.
  - Customizing HTTPS on Web Reports
    BigFix Web Reports is configured to use HTTPS by default when it gets installed and creates its own certificate during the installation. If you want to replace it, you need to configure HTTPS manually.
  - Logging Web Reports
    You can keep track of your Web Reports usage by setting up a log file. In a fresh installation, Web Reports logging is disabled by default and its settings do not exist.
  - Changing the temporary files on Linux
    You can specify a directory for your temporary files of Linux Web Reports by setting up a parameter in the Web Reports configuration file.
  - Querying Using HTTP GET
    You can query and access Web Reports by using HTTP GET. Provide the URL and port for the Web Reports program, and then pass the command you want in your browser address line.
  - Querying Using SOAP
    You can also access Web Reports using SOAP. Most client libraries require the location of a Web Services Description Language (WSDL) file, a method name, and parameters to pass into the method.
  - Session Inspectors
    Console and Web Reports both depend on an in-memory session cache to provide an efficient view of your database.
  - Displaying Web Reports from Content Sites
    Web Reports accepts a report format that can display reports from content sites, allowing new reports to be added, edited, or removed by Fixlet actions or tasks.
  - Disabling local operators on Web Reports
    Starting from BigFix Version 10.0.8, you can decide to disable the local operators from logging into Web Reports, to use LDAP operators instead.

Troubleshooting PDF generation on Windows systems

If charts are not displayed in the generated PDF, ensure that Internet Explorer, running under the SYSTEM account on the Web Reports server box, has the correct security settings to render Web Reports pages.

Do the following to accomplish this task:
- Open Internet Explorer using the at or the schtasks commands.
- Navigate to the Web Reports Overview page.
- Verify that the charts display. If they do not display, change the security settings to allow ActiveX plugins and JavaScript.
On Windows platform, after the PDF Reports have been enabled, if you try to export a report as PDF, the created pdf does not contain the expected report but the following error:
```
HTTPS Error: Content BlockedContent was blocked because 
         it was not signed by a valid securitycertificate. 
         For more information see 'Certificate Errors' in Internet Explorer Help.
```
Workaround:
The certificate must be added to the Web Reports server machine so all accounts are not blocked. You can export the certificate from the Certificate Errors dialog that is displayed by your web browser when you connect to the Web Reports server the first time.
To add the certificate to the machine store:
1. Right click the saved certificate and select Install Certificate.
2. In the Import Certificate Wizard select Local Machine as Store Location.
3. Select Place all Certificates in the following Store.
4. Click Browse.
5. Select Trusted Root Certification Authorities.
6. Click Next.
7. Click Finish.