The Plugin Portal

The Plugin Portal is a new component introduced in BigFix 10 to help manage cloud devices as well as modern devices such as Windows 10 and MacOS endpoints enrolled to BigFix. For details on modern client management, see the Modern Client Management documentation.

The Plugin Portal is a prerequisite for the installation of individual plugins for cloud or modern devices on your network. It is functional only in the presence of cloud plugins.

Prerequisites for installing the Plugin Portal

On the target computers where you intend to install the Plugin Portal, you must install:
  • BigFix Agent, Version 10.0 or higher.
  • MongoDB Version 4.2 or higher.
    Note: If you are installing MongoDB on Red Hat Enterprise Linux with SELinux in Enforcing mode, you need to do some additional configuration. For details, see Install MongoDB Community Edition on Red Hat or CentOS.

You must ensure that on these target computers you do not have the BigFix Relay or the BigFix Server installed as the Plugin Portal is not compatible with those components. Moreover, the Plugin Portal cannot be installed on computers on which the PeerNest feature is enabled.

The Plugin Portal, being a memory- and CPU-intensive component, should be installed on a dedicated instance. The memory and CPU requirements scale with the number of endpoints and the amount of content. For details, see BigFix Performance & Capacity Planning Resources.

Installing the Plugin Portal

To install the Plugin Portal on a BigFix Agent, run the Task named Install BigFix Plugin Portal (Version x) from the BES Support site. This Task installs the BigFix Plugin Portal version x.x on the selected targets.

By default, the Plugin Portal is installed in the following directories:
  • Windows:
    • C:\Program Files (x86)\BigFix Enterprise\BES Plugin Portal
  • Linux:
    • /var/opt/BESPluginPortal
    • /opt/BESPluginPortal
Note: You might have several Plugin Portals in your environment, but there can be just one Plugin Portal installed on any given target computer.

You can configure the Plugin Portal by using a few client settings. For details, see Plugin Portal.

You can install the Plugin Portal through WebUI as well. For details, see WebUI documentation.

Uninstalling the Plugin Portal

To uninstall the Plugin Portal from an endpoint, run the Task named TROUBLESHOOTING: Uninstall BigFix Plugin Portal from the BES Support site. The Task removes the following:
  • The Plugin Portal
  • Client settings as relevant
  • Files and directories within the Plugin Portal installation and storage directories
The Task also drops the Plugin Portal database on MongoDB.