Joining or Disconnecting a session

When you attempt to connect to a target in peer to peer mode and the target is already in a remote control session you can join or disconnect the session, depending on the target properties that are set.

About this task

When the target properties Managed = No and CheckUserLogin = Yes, and either AllowForceDisconnect = Yes or collaboration has been started you can perform the steps in this task. Join or disconnect the session by completing the following steps:

Procedure

  1. Start a peer to peer session with the target and enter the target IP address and port in the connection window.
  2. Logon with your operating system ID and password.
    When you have successfully authenticated, a message window with action buttons is displayed if the target is already in a remote control session.
  3. Click the required action button in the message window
    Cancel
    Click Cancel to remove the message window and end the session attempt.
    Join
    Click to join the current collaboration session. If user acceptance is enabled, your acceptance into the session is determined by the controller and target users. If they accept, you are joined to the session. If they refuse, you are not joined to the session.
    Disconnect session
    Click to disconnect the session. When you click Disconnect session, a message window is displayed informing you that the current controller has been informed of your request and how long they have to respond before they are automatically disconnected. If you click Cancel the current controller receives the message, The request to disconnect was cancelled. Your attempt to connect to the target ends.
    A message window is also displayed on the current controller’s screen with a timer showing the number of seconds they have to react to the request and the option to accept or refuse your disconnection request. They can select from the following options:
    Accept
    If they click Accept, your connection to the target is finally determined by the target user if target user acceptance is enabled. You are connected to the target if the target user accepts the request, or they do not respond in the given time and the AcceptanceProceed property is set to PROCEED. You are not connected to the target if the target user refuses the request, or they do not respond in the given time and the AcceptanceProceed property is set to ABORT. If target user acceptance is not enabled, the current session is disconnected and you are connected to the target.
    Refuse
    If the current controller user clicks refuse, a message is displayed on your system and the current controller is not disconnected from the session.
    No response
    If the current controller user does not respond within the given time you are connected to the target if the AcceptanceProceed property is set to PROCEED. You are not connected if AcceptanceProceed is set to ABORT.