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Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Installation Guide
By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Configure LDAP
Setting connection security

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the Remote Controlsystem
  - Get started
    Now that you understand the terms and components available in Remote Control, you can identify which components you need to install:
  - Install the Remote Control components
    The Remote Control components can be installed in two ways. If you have access to the BigFix® console, use a deployment fixlet to install the components.
  - Utility for extracting the component installation files
    Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
  - Manage the component services
    After you install the Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
    - Setting up LDAP synchronization
      To enable LDAP authentication, synchronization with the LDAP server must also be enabled. Edit values in the common.properties file and the ldap.properties file to enable synchronization.
    - Verifying connection information
    - Configuring connection credentials
    - Setting connection security
      - SASL (Simple Authentication and Security Layer)
      - SSL (Secure Socket Layer)
    - Setting user authentication properties
    - Importing Active Directory Groups
    - Testing the Connection
    - Verifying that the groups are imported
    - Verifying that the groups are imported
    - Testing the Connection
    - Importing Active Directory Groups
    - Setting user authentication properties
    - Setting connection security
    - Configuring connection credentials
    - Verifying connection information
    - Setting up LDAP synchronization
      To enable LDAP authentication, synchronization with the LDAP server must also be enabled. Edit values in the common.properties file and the ldap.properties file to enable synchronization.
  - Configure TLSv1.3
  - Federal information processing standard (FIPS 140-2) compliance in Remote Control
    The US Federal information processing standard 140-2 (FIPS 140-2) is a cryptographic function validation program that defines security standards for cryptographic modules that are used in IT software.
  - NIST SP800-131A compliance in Remote Control
    Remote Control version 10.0.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Setting connection security

About this task

The following properties define the level of security to be used on the connection to the LDAP server. Set the following parameter to simple so that the Remote Control server can communicate with most Active Directory servers.

ldap.security_authentication

Specifies the security level to use. Value can be set to one of the following strings: none, simple, strong. If this property is unspecified, the behavior is determined by the service provider.

ldap.security_athentication=simple

While most LDAP servers support simple plain text login, some Active Directory administrators require a secure connection. Remote Control supports two types of secure connections to an Active Directory server, SASL (Digest-MD5) or SSL. If you cannot connect to the Active Directory server and see the following error in the trc.log:

LDAP Authentication.exception[LDAP: error code 8 - 00002028: LdapErr: DSID-0C09018A,
comment: The server requires binds to turn on integrity checking if SSL\TLS are not 
already active on the connection, data 0, vece ]

Remote Control needs to be configured for either SASL or SSL connections.