Log files

You can gather the log files to determine the problems that are related to the VM Manager Tool. You can also change the log settings.

VM Manager Tool log files are stored at:
  • Trace log files: BES Client\LMT\VMMAN\logs
  • Installation log files: BES Client\LMT\VMMAN\logs\install
You can also gather the complete set of logs by running the -retrievedebugdata command in VM Manager Tool.

Log settings

You can change the log settings by editing the following files:

  • log4j.properties for application update 10.0.2 and lower
  • log4j2.xml for application update 10.0.3 and higher

The following parameters are the most useful:

For versions below 10.0.3
log4j.appender.mylogger.maxFileSize specifies the maximum size of a log file

Default value = 1000 KB

log4j.appender.mylogger.MaxBackupIndex specifies the maximum number of log files

Default value = 10

log4j.rootLogger specifies the logging level

Default value = INFO. You can change it to DEBUG to enable debug logging.

For versions 10.0.3 and 10.0.4
SizeBasedTriggeringPolicy specifies the maximum size of a log file

Default value = 1 MB

DefaultRolloverStrategy specifies the maximum number of log files

Default value = 10

Root level specifies the logging level

Default value = INFO. You can change it to DEBUG to enable debug logging.

10.0.5 For versions 10.0.5 and higher

SizeBasedTriggeringPolicy specifies the maximum size of a log file

Default value = 1 MB

DefaultRolloverStrategy specifies the maximum number of log files

Default value = 2 (numer of files for the main trace.log and for every hypervisor log)

Root level specifies the logging level

Default value = INFO. You can change it to DEBUG to enable debug logging.