Information to collect for OCL problems

Information to collect when you encounter OCL problems

If you receive an error message related to OCL, gather the following information, for any problem that you have.
  1. Reconstruct the sequence of events leading up to the problem. Include any commands entered just before the problem occurred.
    Write down the exact events that lead to the problem:
    1. What was the first indication of the problem?
    2. What were you trying to do?
    3. What should have happened?
    4. What did happen?
    5. Can you re-create the problem?
  2. Obtain a copy of the OCL job log.
  3. Collect a SLIP dump for the message.
  4. Collect the PIF trace.
  5. Indicate any other applications that were running when the problem occurred.