Uninstalling the agent
Uninstalling the Tivoli® Monitoring agent for HCL Workload Automation.
About this task
Procedure
- Run the following script:
- On Windows™ systems
- 32-bit
cd ITM_AGENT_FOR_TWS_INSTALL_DIR/TMAITM6 kxx_uninstall.vbs ITM_INSTALL
- 64-bit
cd ITM_AGENT_FOR_TWS_INSTALL_DIR/TMAITM6_x64 kxx_uninstall.vbs ITM_INSTALL
- ITM_AGENT_FOR_TWS_INSTALL_DIR
- The installation directory for the Tivoli Monitoring agent for HCL Workload Automation.
- xx
- The product code for the agent. The product code of the Tivoli Monitoring agent for HCL Workload Automation is qs.
- On Linux™ systems
- Run the uninstall.sh script located in the ITM_INSTALL_DIR/bin path
as follows:
where,uninstall.sh [-f] [-i] [-h ITM_INSTALL_DIR] [product platformCode]
- -f
- Force delete, suppressing confirmation messages and prompts.
- -i
- Ignore all running processes .
- -h ITM_INSTALL_DIR
- The Tivoli Monitoring installation directory.
- product
- A two-letter code for the product to be uninstalled.
- platformCode
- Platform code, for example, aix513, sol286, hp11, for the product.
uninstall.sh -f -i -h /opt/IBM/ITM 36 lx8266
- Remove the situations from the Tivoli Enterprise Monitoring Server.
- Remove offline entries from Tivoli® Enterprise Portal server portal. After
removing the agent, perform the following steps to clear the agent
from the portal:
- Ensure your Tivoli® Enterprise Monitoring server and Tivoli® Enterprise Portal server are up and running.
- Log into the Tivoli® Enterprise Portal client.
- From the Physical Navigator views in the Tivoli® Enterprise Portal client, right-click Enterprise and select . The Managed System Status workspace is displayed.
- Select IBM® Tivoli® Managed Systems for your agent.
- Right-click and select Clear off-line entry, which clears all of the entries from that table.
- To complete the uninstallation, manually delete the files and folders located in the ITM_INSTALL_DIR on the computer where the Tivoli Enterprise Monitoring Server and the Tivoli Enterprise Portal server are installed, related to the Tivoli Monitoring agent for HCL Workload Automation.