Issues when using Windows Firewall

Microsoft Windows XP Service Pack 2 (SP2) and other Windows releases include a firewall program and other security measures that can affect HCL products as follows:

  • HTML with active content

    You might receive warnings when using online or extended help.

  • Online Help and HCL product HTML files on the hard disk of the local machine

    When using online help for one of these applications or accessing HCL product HTML files on the hard disk of the local machine, you might see a warning dialog informing you that the page has been restricted from running active content that might be able to access your computer. When you are prompted to do so, choose to allow the page to access your computer.

    This warning dialog box opens the first time you select HTML active content on the local disk. The warning notifies you of the new Information bar (in Internet Explorer, beneath the Address box). By default, Do not show this message again is selected, and this warning is not displayed again. Read the content in the Information bar and click anywhere in the bar to select the option that enables active content. Online help should now open.

  • Firewall issues

    Windows firewall can display warnings about network connections on an HCL VersionVault client or server host. For more information, see Enabling network access for HCL VersionVault server processes.

    For HCL Licensing, the HCL VersionVault clients need to have network access to your cloud license server hosted at hclsoftware.compliance.flexnetoperations.com. The firewall has to allow access to the SSL/TLS port 443.