Browser behavior in HCL EMM products
HCL® EMM products have certain browser restrictions and requirements.
Supported browsers
For a list of supported browsers, see the IBM Enterprise Marketing Management Recommended Software Environments and Minimum System Requirements for version 9.1.0.
Pop-up blockers
You must disable any pop-up blockers in your browser or browser add-ons, such as toolbars. Pop-up blockers prevent the flowchart window from opening.
Navigation methods
Do not use the browser controls to navigate. For example, avoid using the browser's Back and Forward buttons. Instead, use the controls supplied in the HCL EMM user interface.
Using multiple browser windows in Internet Explorer
This restriction applies to using Internet Explorer (IE) with HCL Campaign or any module that uses Campaign flowcharts (eMessage, Contact Optimization, Interact, Distributed Marketing).
To log in multiple times to view side-by-side information, you must open IE and log in to HCL EMM. Then select in the IE menu bar. In the new IE browser window, log in to HCL EMM as the same or a different user.
For details, see the HCL Campaign User's Guide.