Audience levels and the reports

You can change the audience level in your reports by editing the performance and response schemas to reference the system tables for the correct audience level.

In their default state, the reporting schemas reference the system tables for the single pre-defined audience level, Customer, that is delivered with Campaign. This means that performance and response history reports reference the Customer audience level by default.

You can change the audience level in your reports by editing the performance and response schemas to reference the system tables for the correct audience level.

Additionally, for Campaign and Interact, you can add reporting schemas for additional audience levels. You create the reporting schemas from the templates in the Settings > Configuration pages. Add the additional reporting views to the Cognos® data model; and then modify the Cognos reports to accommodate the additional audience level or levels.