Issues related to third-party software

This section describes the issues in the 9.1.1 version of Marketing Platform that are related to third-party software.

The uninstall process does not remove all of the directories created by the installer RTC 8616, RTC 64640 The Marketing Platform un-installation process should remove all the directories created by the Marketing Platform installer. A fix has been requested from InstallAnywhere.
You can not schedule an IBM® EMM Scheduler task with an interval greater than 60 minutes RTC 130030 With CRON expressions, it is not possible to construct intervals longer than 59 minutes, because 60 minutes would change the hour. Similarly, it is not possible to specify 70 minutes, or 74 minutes for recurring tasks. The workaround is to specify two schedules for the same object, with staggered start times.

For example, suppose you want to specify a 90 minute interval between runs of a flowchart. You could set up two recurring schedules as follows.

  • Schedule A
    • Start time: 7 am
    • Interval: 3 hours

    This schedule causes the flowchart to run at 7 am, 10 am, and so on.

  • Schedule B
    • Start time: 8:30 am
    • Interval: 3 hours

    This schedule causes the flowchart to run at 8.30 am, 11.30 am, and so on.