Upgrading IBM EMM integration components

You must run the installers on the computer where the Cognos® Content Manager is installed to upgrade IBM® EMM integration components.

Procedure

Complete the following steps to upgrade IBM EMM integration components:
  1. On the HCL Cognos BI system that runs the Cognos Content Manager, download or copy the following IBM EMM installers to a single directory:
    • IBM EMM master installer
    • Marketing Platform installer
    • IBM EMM application report package installers
  2. Run the IBM EMM master installer. (It launches the sub-installers for Marketing Platform and the report packages in order.)
  3. In the first Products window, ensure that both Marketing Platform and the report package options are selected.
  4. In the Platform Database Connection window, provide the necessary information for connecting to the Marketing Platform system tables.
  5. When the Platform Installation Components window appears, select the Reports for HCL Cognos option and clear the other options
  6. When the Marketing Platform installer prompts for the path to the JDBC driver, enter the fully qualified path for the JDBC driver you copied to the Cognos system during the initial install of reporting.

    For more information, see Obtain the JDBC driver for the Marketing Platform system tables .

  7. When the Marketing Platform installer prompts for the location of the IBM Cognos installation, enter or browse to the top level of the IBM Cognos installation directory.

    The default value that is provided in this field is a static value that is not based on the actual file structure of your IBM Cognos system.

  8. When the report package installer takes over and displays its installation options, select the IBM Cognos package for IBM EMM [product] option and clear the option for the reporting schemas. This installation option copies the reports archive to the Cognos computer. You import this archive manually later.
  9. When the installers are finished, copy the JDBC driver for the Marketing Platform database to the IBM Cognos webapps\p2pd\WEB-INF\AAA\lib directory.

    Make sure that you copy the driver. Do not cut and paste the driver.