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HCL Marketing Operations Installation Guide
Use the installation roadmap to quickly find the information that you need for installing Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM® SPSS® Modeler Advantage Enterprise Marketing Management Edition.
Configuring HCL Marketing Operations after deployment
After you deploy and start the Marketing Operations application, log in and verify the installation. There are some basic configuration steps such as configuring the system user and a test user, setting up email and markup.
Optional: Configure the integration with Campaign
Marketing Operations optionally integrates with HCL® Campaign. When Marketing Operations and Campaign are integrated, you can use the marketing resource management features in Marketing Operations to create, plan, and approve campaigns.
Configuring DB2 database for integrated systems
Configure the time parameters in the DB2® database to avoid deadlock situations if you plan to use integrated systems and integrated offers in Marketing Operations.

Configuring DB2 database for integrated systems

Configure the time parameters in the DB2® database to avoid deadlock situations if you plan to use integrated systems and integrated offers in Marketing Operations.

About this task

Complete the following steps to configure DB2 database:

Procedure

Use the DB2 admin utility (get db cfg) to review the settings for the LOCKTIMEOUT and DLCHKTIME parameters.
Set the lock timeout period to 10 seconds as follows:
update db cfg using LOCKTIMEOUT 10
Set the deadlock check time to 15,000 milliseconds as follows:
update db cfg using DLCHKTIME 15000

Results

Setting deadlock check time prevents deadlock conditions from occurring when multiple users access database tables simultaneously.