Troubleshooting the installation
In the case of Link Install, Start, or Stop errors, review the logs files from the following folders:
Folder type | File / Folder Path | Description |
---|---|---|
Main Folder |
<Link-install>\DesignServer\install<TimeDateStamp>.log <Link-install>\DesignServer\start<TimeDateStamp> <Link-install>\DesignServer\stop<TimeDateStamp> |
Contains information about the issues and steps required for resolving issues |
Additional Folders | C:\HCL\Link_<version-number>\restapi\tomcat\server\logs | Link, Tomcat Application server files |
c:\HCL\Link_<version-number>\DesignServer\client\daemon\*.log | Link, WEB NodeJS Application server files | |
C:\HCL\Link_<version-number>\restapi\redis\logs | Link, Redis server files |