Prerequisites for Unica Journey Installation or Upgrade

Before installing Unica Journey version 12.1.0.4, you have to ensure that a few prerequisites are met.

About this task

If a you are a new user, and if you have HCL OneDB, MariaDB, or Microsoft SQL Server as the database, you can directly install Unica Journey 12.1.0.4. Ensure that Unica Platform version 12.1.0.4 is operating correctly.

The supported upgrade path for Unica Journey 12.1.x.x are as follows:

Source Version Upgrade path to 12.1.0.3 Prerequisites for Oracle Database
12.1.0 Directly upgrade to 12.1.0.4 If you are upgrading Unica Journey from version 12.1.0 to 12.1.0.4, ensure that Unica Platform and Unica Journey version 12.1.0 are operating correctly.
12.1.0.1 Directly upgrade to 12.1.0.4 If you are upgrading Unica Journey from version 12.1.0.1 to 12.1.0.4, ensure that Unica Platform, and Unica Journey version 12.1.0 and 12.1.0.1 are operating correctly.
12.1.0.2 Directly upgrade to 12.1.0.4 If you are upgrading Unica Journey from version 12.1.0.2 to 12.1.0.4, ensure that Unica Platform, and Unica Journey version 12.1.0 and 12.1.0.2 are operating correctly.
12.1.0.3 Directly upgrade to 12.1.0.4 If you are upgrading Unica Journey from version 12.1.0.3 to 12.1.0.4, ensure that Unica Platform, and Unica Journey version 12.1.0 and 12.1.0.3 are operating correctly.

To prerequisites for installation, or upgrade, of Unica Journey are as follows:

Procedure

  1. Ensure that all users are logged out.
  2. Stop Unica Journey, Unica Platform, and all applications that are deployed with it. Also, stop all other components, for example Journey Engine, Kafka server, etc.
  3. Undeploy Unica Platform and Unica Journey web application from the application server.
  4. Stop the application server and clean the application server cache. For more information, see Cleaning the Apache Tomcat application server cache.
  5. Back up the Unica Platform and Unica Journey database and file system directory to any temporary directory.

Cleaning the Apache Tomcat application server cache

Procedure

  1. Access the Instance location used for Unica Journey. For example, /opt/Tomcat/instance1.
  2. Delete the contents of the folders webapps and work.