New features and changes in version 12.1.0.4

In Unica Journey 12.1.0.4, we have introduced some new features, and we have made changes to some existing features or functionality.

The following list mentions the support for new platforms, in Unica Journey 12.1.0.4:

The following list mentions the new features, and the changes to existing features, in Unica Journey 12.1.0.4:

  • Milestone Analysis
    • Milestones Analysis tab provides details like drop between milestones, the average time taken to achieve milestones, and overall milestone status, even if a goal is not added.
    • On hover, you can view the number and percent drops.
    • There are two views with a toggle switch to change the view.
  • Enhancement to Integrate WhatsApp Channel with Deliver

    Marketer can send a message, and on runtime, the message is delivered to the WhatsApp number of the user.

  • Enhanced the ability to export report

    Journey Analysis tab exports Journey performance to a PDF file and marketers can share it for approval, etc.

  • Add Database Support to execute SQL via Link so that marketers can call link connector for type DB, which allows queries to be executed in the Journey flow.
  • Journey supports GDPR and CCPA Compliance for the following databases:
    • MariaDB
    • SQL Server
    • OneDB
  • LinkedIn response streamlining

    LinkedIn responses are modified and the following responses are available on the configured LinkedIn touchpoint:

    • Audience size
    • Matched count
    • Audience status

    Unica Link sends the responses to Journey and depending on the response from Unica Link, the Audience size, Matched count, and Audience status will be available on LinkedIn Touchpoint.