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Upgrade Guide
Use the upgrade roadmap to quickly find the information that you need for upgrading Unica Interact.
Upgrading Unica Interact
You can upgrade Unica Interact by overwriting your existing Unica Interact installation. If you cannot upgrade your current version of Unica Interact directly, you must install Unica Interact in a new location.
Undeploying the Interact runtime server
Before you upgrade Unica Interact, you must undeploy the Unica Interact runtime server so that the Unica Interact installer can complete a clean and error-free upgrade.

Undeploying the Unica Interact runtime server

Before you upgrade Unica Interact, you must undeploy the Unica Interact runtime server so that the Unica Interact installer can complete a clean and error-free upgrade.

About this task

You must undeploy the Unica Interact runtime server so that the web application server releases the lock on the InteractRT.war file, which is updated during the Unica Interact upgrade. Releasing the lock on the interactRT.war file allows the Unica Interact installer to cleanly update the interactRT.war file and register the new version of Unica Interact in the Unica console.

Complete the following steps to undeploy the Unica Interact runtime server:

Procedure

Follow the instructions in your web application server to undeploy the interactRT.war file, and save or activate all changes.
Shut down and restart the web application server after you undeploy the Unica Interact runtime server to ensure that the lock on the InteractRT.war file is released.