Running a flowchart branch

When you select and run a process or a branch in a flowchart, the Run ID of the flowchart is not incremented.

Procedure

  1. On a flowchart page in Edit mode, click a process on the branch that you want to run.
  2. Open the Run menu Arrow that points right with a menu arrow that points down icon and select Save and Run Selected Branch.
    Note: When you run only a process or a branch, if contact history records exist, you are prompted to choose run history options before you can proceed. For details, see Updating contact history by doing a production run.

    Each process displays a check mark after it runs successfully. If there are errors, the process displays a red "X".