Controlling email domains and short link domains

Upon request, Unica configures one or more email domains for your hosted email account. Unica can also assign domains that marketers use to create shortened links in various types of messages. System administrators with appropriate permissions control the messaging domains that are available to marketers.

About this task

Depending on your business requirements, it might be desirable to restrict the list of messaging domains that are available to specific marketers. Deliver administrators restrict the list of available domains through security policies that are applied to folders in the Document Composer. The ability of marketers to create and edit email communications depends on the security policy that is applied to the folder that contains the communication.

Deliver administrators with appropriate permissions can control the list of email domains that Deliver users can use as the From: domain in email communications. Administrators can also control the list of short link domains that is presented to marketers when they configure communications that use shortened links. For example, you can specify which short link domains are available when marketers add a social sharing link to marketing messages.

Deliver administrators use the Policy Settings page to grant permissions to use specific messaging domains. Access to the Policy Settings page is controlled by the Email Administration permissions that are granted through the Campaign Global Policy. Only administrators with the appropriate permissions can restrict access to email domains through the Policy Settings page.

Procedure

  1. In the Settings menu, select Messaging Settings.
    If you have the appropriate administrative permissions, the Policy Settings section displays on the Deliver Settings page.
  2. Click Display a list of policies and their settings.
    A list of security policies that are configured for your Deliver installation displays.
  3. Click a security policy that is associated with the system user whose messaging domain access you want to control.

    The Domains section displays the email domains that are configured for your hosted messaging account.

    The Short Link Domains section displays the short link domains that are configured for your hosted messaging account.

    • In either section, click Use all domains to allow users that are associated with the policy to use any of the email domains that Unica configured for your hosted email account.

      This option is the default.

    • Click Use specific domains to select specific domains.
      Note: If you select Use specific domains, you must update the domain permissions when you register a new email or short link domain for your hosted messaging account. The system does not assign permissions for the new domain automatically.

Results

For the users associated with the security policy, only the selected email domains appear as an option for the From: address in email communications. For communications that require shortened links, marketers can choose only from the specific short link domains that you select.

After you save the new settings, the Document Composer updates the domain options that are available to marketers.

For more information about how Deliver marketers create and manage communications, see the Unica Deliver User’s Guide.