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HCL Contact Optimize User Guide
Campaign is a web-based HCL® Marketing Software solution you use to design, run, and analyze direct marketing campaigns.
Generate a list of proposed contacts
The optimization process involves generating a list of proposed contacts in HCL® Campaign and sending these contacts to HCL Contact Optimization to produce optimized contacts.
Configure the Optimize process
The Optimize process is where you define what information is sent to the optimization session, including which cells, which offers, and which scores.
The Optimize process Optimize tab
On the Optimize tab, you specify which Contact Optimization session you send the proposed contacts to when you run the flowchart and map any unmapped PCT fields.

The Optimize process Optimize tab

On the Optimize tab, you specify which Contact Optimization session you send the proposed contacts to when you run the flowchart and map any unmapped PCT fields.

Note: You are able to specify only one Contact Optimization session per Optimize process. To send the proposed contacts to multiple Contact Optimization sessions, you must include multiple Optimize processes.