You must assign cell codes in your post-optimization flowchart
if you do not assign them in the pre-optimization flowchart or the
target control spreadsheet.
About this task
For more information about assigning cell codes, see the HCL®
Campaign User's Guide.
Procedure
-
In the Extract process in your flowchart, retrieve optimized contacts by the
CellCode field. Follow the instructions in Selecting the package that contains the optimized contacts.
- Add a Segment process to the flowchart and connect the
Extract process with the Segment process.
-
Perform a test run of the Extract process.
The Extract process runs and communicates information to the Segment process.
- Configure the Segment process.
- From the list in the Input field,
select the Extract process.
-
Select Segment by field, and in the list, select the
CellCode field (the field by which you want to segment customer IDs back into
their original packages).
Note: Do not check the Mutually exclusive segments option.
- Select the packages that you want to segment and click Close.
-
Assign final cell codes to each cell on the General tab.
-
Connect the cells into different contact processes.