Retrieve the results from only a single package at a time using
the Extract process.
About this task
A single package is all offers that are sent on the same
channel at the same time to recipients. You can select more than one
package at a time in a single Extract process only if you are certain
that the audience IDs targeted within each package are mutually exclusive.
That is, each audience ID is treated only in one package or the other,
but not both. Otherwise, segmenting by audience ID results in sending
duplicate offers to those individuals belonging to multiple packages.
If you select more than one package from one Extract process, the Contact Optimization template
you are using must include a field for the Optimize process or package. Then,
you can include a Segment process in the flowchart to separate each
package into its own contact process. It might be easier to use multiple
Extract processes, each one extracting optimized transactions for
a particular package.
Procedure
- Create a batch flowchart in Campaign.
For more information about creating a flowchart in a campaign, see the HCL®
Campaign User's Guide.
-
Add an Extract process
to the
flowchart.
- Double-click the Extract process.
-
From the list in the Input field, select Optimized
lists.
The Select Contact Optimization session window displays.
-
Expand the All sessions list, and select the Contact Optimization session from which you want to select
optimized contacts.
The Select Contact Optimization session window populates with information
about the Contact Optimization session you selected. The
Select results by participants section lists the various campaigns that
participated in this Contact Optimization session. Each
row represents a specific Optimize process or package, and the flowcharts to which they belong.
Note: You can select the last Contact Optimization session
that was used by reselecting it from the drop-down menu.
-
From the Select results by participants section, select the package from
which you want to retrieve optimized contacts.
- Click OK.
The Select Contact Optimization session window closes.
-
On the Extract tab, select at least the audience ID field and any other
fields that are required for the contact process.
