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HCL Contact Optimize User Guide
Campaign is a web-based HCL® Marketing Software solution you use to design, run, and analyze direct marketing campaigns.
Administering Contact Optimization
There are many aspects of HCL® Contact Optimization you can configure to improve performance.
Configuring Contact Optimization for a multi-locale environment
The multi-locale feature requires some specific settings in your databases.

Configuring Contact Optimization for a multi-locale environment

The multi-locale feature requires some specific settings in your databases.

Contact Optimization supports multiple languages and locales for a single installation. For more information about the multi-locale feature, see the HCL® Campaign Installation Guide.

If you are using an Oracle database: When configuring your Contact Optimization server settings, add the following to the Contact Optimization server file:
```
set NLS_LANG=AMERICAN_AMERICA.UTF8
```
When configuring your database tables, run one of the following scripts from the Campaign/ddl/unicode directory to create system tables:
- aco_systab_sqsvr.sql for Microsoft™ SQL Server databases
- aco_systab_db2.sql for IBM DB2® Server databases
- aco_systab_ora.sql for Oracle databases