Response and Contact Mapping
When Unica Campaign and IBM Engage are integrated, the contact and response mapping is defined by default.
Contact Mapping
You cannot change the Contact mapping.
Type | Unica Campaign | IBM Engage |
---|---|---|
Contact type | Campaign Send (ContactStatusID - 1 ) |
EmailSend |
Contact type | Undelivered (ContactStatusID - 3 ) |
EmailBounce |
Response Mapping
When Unica Campaign and IBM Engage are integrated, the response mapping is defined in the
UA_CampaignEngageResponseMap
table. You can edit the Response
mapping if required.
Type | CampaignEventType | EngageEventType |
---|---|---|
Response type | Link click (ResponseTypeID - 9 ) |
EmailClick |
Response type | Explore (ResponseTypeID - 1 ) |
EmailOpen |