Reasons for contact suppression
Engage sometimes does not send a message to an address for various reasons.
If Engage suppresses a message, the reason for doing so is included in the data that is downloaded from Engage. Engage provides the following reasons for contact suppression.
Suppression reason | Valid values |
---|---|
Invalid System Email Domain | 1 |
Invalid System Email Local | 2 |
Invalid Organization Email Domain | 3 |
Organization Suppression List | 4 |
Global Suppression | 5 |
Invalid Organization Email Local | 6 |
Frequency Control | 7 |
Database Level Suppression | 8 |
Query Level Suppression | 9 |
Mailing Level Suppression | 10 |