Adding attributes to existing offers

You can add an attribute in the parameterized section of an existing offer. Adding an attribute to any existing offer breaks its association with the template and turns the offer from custom template-based offer to offer without a template.

About this task

After adding an attribute, when there is no longer an association between the offer and the offer template, the offer will not appear in the search result for the search queries based on template name.

If such modified offers are assigned to some flowchart process box or interactive strategy, adding attributes to the offer will not automatically reflect in the existing campaigns or deployed interactive strategies. This behavior is to avoid any accidental changes in the live batch campaign or an interactive campaign. However, you can decide whether to have the additional attributes by re-assigning the same offer to the flowchart or by redeploying the interactive channel.

To add attributes to existing offers, complete the following steps:

Procedure

  1. From the Platform home page, select Marketing Central > Offer Central.
    The All offers page appears.
  2. Select a folder or a sub-folder containing the offer.
  3. Hover the mouse pointer over a required offer and select > . If you cannot find the required offer, use the Offer global search feature to search for the offer.
    The offer details page appears.
  4. Click + Add attributes.
    The Add attributes panel opens.
  5. If you want to add Standard attributes, drag-and-drop the attributes from the left panel to the parameterized attributes section. If you want to add Custom attributes, click Custom and drag-and-drop the attributes from the left panel to the parameterized attributes section.
  6. Click Next.
    The Add values page appears.
  7. Provide the required values and click Add & save.
  8. Click Save.
    The success message appears. Perform steps 9 through 11 to save the edited offer as a template.
  9. Click Actions > Save as template.
    The Metadata section of the Offer as a template page appears.
  10. Ensure that you have provided the mandatory values and click Next.
    The Default values page appears.
  11. If required, modify the values or click Save.
    The offer is saved as a template and will be available for use the next time you create an offer.