How do I track mail that's waiting for a response?

HCL Verse lets you track responses from mail messages you've sent. You do this by marking the message as Waiting For. The mail then appears in a unique list in Verse so that you can easily keep track of whether or not you have received a response.

To track responses to a message, from the Compose view, press the Waiting For icon Waiting for. Just like for Needs Action, you can choose the following due dates for a response:
  • Today
  • Tomorrow
  • One Week
  • Anytime

You can add notes to the message by tapping the Capture you notes here... near the message header. Notes can be edited or deleted by tapping the same section.

Once you send the message, it displays in its own unique list. Press the Actions button Needs Action, then the Waiting For tab to view them. Messages waiting response are organized by due date. Press them to show the original message. Swipe left on them to display additional options, like adding notes, changing the due date, and marking the item completed.