Configuring the SIP container for Microsoft Office Communications Server/Lync Server chats

The SIP container writes Address objects without using the open and close angle brackets (< and >) if there is no display name. The omission of these brackets means that Sametime® users cannot initiate a chat with a Microsoft™ Office Communication Server/Lync Server (Lync/OCS) user. To resolve this problem, add a SIP container custom property.

About this task

Add the force.name.addr custom property to force the inclusion of brackets around the URI section, even if the display name is empty.

Procedure

  1. Log in to the WebSphere® Integrated Services Console as a Sametime Gateway administrator.
  2. Click Servers > Server types > WebSphere application servers > Custom Properties.
  3. In the list of WebSphere Application Servers, click RTCGWServer.
  4. In the Container settings section, click SIP Container Settings and then click SIP container.
  5. In the Additional Properties section, click Custom properties.
  6. Click New and enter information for the new custom property:
  7. In the Name field, enter force.name.addr.
  8. In the Value field, enter true.
  9. Click OK, and then click Save in the "Messages" box at the beginning of the page.
  10. Restart the RTCGWServer.