Preparing to install the Sametime WebPlayer

Prepare your browser before installing the IBM® Sametime® WebPlayer.

Procedure

Clear the cache and cookies to be sure that you download the latest plug-in files.

For Firefox browsers, use the Tools > Clear Recent History command to delete cache and cookies.

For Internet Explorer, use the Tools > Delete Browsing History command to delete temporary Internet files and cookies.
(Internet Explorer only) Add the Sametime severs to the browser's Trusted Sites list.
1. Open the browser and click Tools > Internet Options.
2. Click the Security tab.
3. Click Trusted Sites > Sites.
4. Add the host name for the Sametime servers and if applicable, the URL for an alternate update site:
  - Add the Sametime Meeting Server and Sametime Proxy Server host names.
  - If you use an Alternate Update site, provide the URL where the plug-in will be hosted. This matches the URL you will provide in the Web AV Settings tab for the Proxy Server.
  - Do not select Require server verification (https:) for all sites in this zone.
5. Click Close and OK to save the changes.